Returns & Refunds
Returns Made Easy
30-day returns on most items. We make the process simple and hassle-free.
Return Eligibility
Defective Product
Return Window:
30 days
Shipping Cost:
Free return
Wrong Item
Return Window:
30 days
Shipping Cost:
Free return
Not as Described
Return Window:
30 days
Shipping Cost:
Free return
Changed Mind
Return Window:
30 days
Shipping Cost:
Deducted from refund
How Returns Work
1
Initiate Return
Log into your account, find the order, and click 'Return Item'. Select reason and confirm.
2
Prepare Package
Pack the item in original condition with all original packaging and accessories.
3
Ship Back
Print your prepaid return label and ship the package. Most returns are free shipping.
4
Receive Refund
Once received and inspected, your refund is processed (5-10 business days).
Condition Requirements
- Item must be unused, unwashed, and in original condition
- Original packaging and all accessories included
- No signs of wear, damage, or alteration
- Original tags/labels still attached (if applicable)
Non-Returnable Items
- • Custom or personalized products
- • Digital downloads or software
- • Used or damaged items
- • Items purchased on final sale
- • Clearance items (check product page)
Refund Timeline
Return Approval: Within 24 hours of submission
Receive Package: 5-7 business days (standard shipping)
Process Refund: 5-10 business days after receipt
Refunds are credited to original payment method. Bank processing may take additional 2-5 business days.